CASE STUDY / 001

Stolen Hospital Laptop Causes Sensitive Data Breached

/ WHAT HAPPENED?

A health care system executive left their work-issued laptop, which had access to over 40,000 medical records, in a locked car while running an errand. The car was broken into, and the laptop stolen.

Even though the employee immediately reported the theft to the police and to the health care system’s IT department, part of the sensitive, personal patient data was compromised.

The hospital had to follow state laws as they pertain to a data breach. The U.S. Department of Health and Human Services was also notified. Personally Identifiable Information (PII) and Protected Health Information (PHI) data require rigorous reporting processes and standards.

150+

Client’s Data Breached

$15,000

Operational Improvements

300+

Devices Re-formated

800+

Clients Impacted

/ PROBLEMS & AMBIT IT SOLUTIONS.

PROBLEM #1 / Unencrypted Data


The data was not encrypted to protect the hospital and its clients’ information, and make it easily readable.

SOLUTION 


We take steps to encrypt data wherever it is stored or transmitted. We also provide training to employees establishing a clear understanding of the importance of encryption and how to use it.

PROBLEM #2 / Company’s Security Practices

The company did not regularly establish and train employees on the secure handling of work-related devices.

SOLUTION

We assisted the company with a regular review of the company’s security practices to prevent incidents, discover vulnerabilities, and reduce the impact of incidents.

“One of the main cyber-risks is to think they don’t exist. The other is to try to treat all potential risks. Fix the basics, protect first what matters for your business and be ready to react properly to pertinent threats.”

— Stephane Nappo
VP global CISO 

Ambit IT Protection

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Perfect for small businesses needing essential IT support without advanced security.

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24/7 Helpdesk Support (via Remote IT and phone)
Microsoft 365® administration (email, user management)
Basic Endppoint Monitoring and Patch Management

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Ideal for SMBs prioritizing cybersecurity alongside IT support.

$175/mon

All Basic IT Support Tier services
Managed Detection and Response (MDR) via Bitdefender®
Firewall Management and Intrusion Detection
Email Security (scanning for Microsoft 365®, Gmail®, and other email platforms)
Detailed Security Analysis (threat analytics and compliances)

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Designed for growing businesses requiring comprehensive IT and advanced cybersecurity.
All Cybersecurity Essentials Tier services
Acronis® Backup Management (daily backups, recovery planning)
Multi-Cloud Management (including Azure®, AWS® and other industry leading softwares)
All tiered service plans include one (1) hour of service per month.
Additional services exceeding one hour are billed at a rate of $135 per hour.

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*At Ambit IT, we guarantee your data remains private and is never shared with a third party.